• Project coordination experience in a graphic design firm, in-house graphics department , advertising agency or commercial printer
• Direct project experience involving printed projects
• Capable of multi-tasking and handling numerous projects (large and small) simultaneously
• Provide excellent customer service and cost-effective solutions

• Bachelor’s degree in marketing, business communications, public relations, business administration or equivalent 
• Five to eight years proven experience working in a team environment and where excellent client/customer service has been critical to job function

• Superior written and verbal communication/presentation skills, and 
• Project management skills required
• Must be well organized, 
• Able to meet quick deadlines
• Demonstrate tact and diplomacy

• Leads development and implementation of social media strategy to meet marketing communications objectives, and to fully address the opportunities and risks presented by social media for our clients and the agency.
• Oversees and participates hands-on in day-to-day activities and presence in social networking sites and blogs. Prepares regular reports on insights gained from social media monitoring and execution to help evolve strategies in a timely fashion.
• Coordinates with agency teams and clients to respond to online comments and customer feedback, and engages in social conversations online and as appropriate.
• Determines benchmarks for measuring the impact of social media programs and analyzes, reviews and reports on effectiveness of campaigns in an effort to maximize results.
• Establishes social media policies and maintains social media guidelines for our clients and the agency and educates stakeholders as needed.
• Leads research and participates in creative brainstorming for social media in support of overarching marketing strategies. 

• Bachelor’s Degree in marketing, communications or other related field
• 3-5 years relevant experience (agency experience preferred, public relations experience a plus)

• Demonstrated experience with social media tools and techniques (including social media monitoring tools as well as platforms such as Facebook, Twitter, YouTube, LinkedIn, Pinterest, Instagram, Foursquare, Vimeo, Reddit, Tumblr, Yelp, Flickr, etc., and blogging)
• Web technology and SEO experience helpful
• Internal and external communication experience
• Marketing experience (traditional, new media, guerilla and word of mouth)
• Product marketing experience a plus
• Excellent written and oral communications, including presentation skills
• Demonstrated effective interpersonal skills
• Proficient project management, budgeting and administrative skills

The Lead Project Manager leads project planning and day-to-day resource management of digital, broadcast and print projects, ensuring quality and on-time and on-budget delivery.

• Supervise project management team and oversee agency resource management.
• Lead project planning and day-to-day management of internal and external resources to deliver client projects.
• Develop and maintain project schedules, ensuring project milestones are met on time and detailed project estimates and budgets.
• Communicate regular status reports and project updates to internal team.
• Uses agency management software to forecast future workload.
• Actively contribute to the creation and optimization of an efficient and effective process.

• Bachelor’s degree in marketing, business communications, public relations, business administration or equivalent.
• Seven to ten years advertising agency or equivalent marketing experience working with and managing digital and traditional projects in an agency environment.
• Digital agency experience strongly preferred.
• Ability to manage full-service accounts with a multitude of simultaneous projects and initiatives strongly preferred.
• Experience supervising direct reports is preferred.
• Experience working with project management software and making recommendations on infrastructure enhancements is preferred.
• Must be well organized, able to meet deadlines and demonstrate tact and diplomacy.
• Must possess strong interpersonal skills.
• Must possess strong problem solving and negotiation skills.
• Must be able to organize information quickly and be detail oriented.

The Project Manager manages project planning and day-to-day resource management of digital, broadcast and print projects, ensuring quality and on-time and on-budget delivery.

• Project planning and day-to-day management of internal and external resources to deliver client projects.
• Develop and maintain project schedules, ensuring project milestones are met on time.
• Communicate regular status reports and project updates to internal team.
• Develop and maintain detailed project estimates and budgets in conjunction with account team.
• Uses agency management software to forecast future workload.
• Actively contribute to the creation and optimization of an efficient and effective process.

• Bachelor’s degree in marketing, business communications, public relations, business administration or equivalent.
• Three to five years advertising agency or equivalent marketing experience working with and managing digital and traditional projects in an agency environment.
• Digital agency experience strongly preferred.
• Ability to manage full-service accounts with a multitude of simultaneous projects and initiatives strongly preferred.
• Experience working with project management software and making recommendations on infrastructure enhancements is preferred.
• Must be well organized, able to meet deadlines and demonstrate tact and diplomacy.
• Must possess strong interpersonal skills.
• Must possess strong problem solving and negotiation skills.
• Must be able to organize information quickly and be detail oriented.

• Responsible for various receptionist duties, which include answering and directing phone calls to the appropriate person(s), greeting clients, guests, and vendors, and processing packages and distributing mail.
• Maintains inventory and orders office supplies in a cost effective manner.  Provides copy count and needed information for maintenance agreements.
• Provides assistance to Human Resources in the area(s) of recruitment, policy and compliance, employee development and training, and employee relations.
• Provides assistance to Finance and Operations, which includes filing job jackets and closing jobs, and assisting with vendor invoices and checks.
• Provides assistance to the Office Manager with scheduling and coordination of various staff training(s), meetings, employee wellness communication(s), and time off calendar.
• Other various responsibilities as assigned.

• High school education
• Experience in Mac Excel, Word, and PowerPoint preferred.

• 2-5 years administrative experience, including handling multiple projects. 
• Must be professional in appearance. 
• Must have excellent communication skills.
• Must have experience with a multi-line phone system.
• Must be well organized and able to meet deadlines.
• Strong ability to multi-task and handle a fast paced environment.
• Ability to handle a structured schedule, with direction from multiple persons.